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Staff Scrum Master

June 15, 2026

TJX CompaniesAt TJX Canada, every day brings new opportunities for growth, exploration, and achievement. You’ll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether you’re working in our Distribution Centers, Corporate Offices, or Retail Stores—WINNERS, HomeSense, and Marshalls, you’ll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX family—a Fortune 100 company and the world’s leading off-price retailer. Here at TJX Canada, we are an equal opportunity employer committed to the inclusion and accommodation of all individuals.Job Description:We’re looking for a Staff Scrum Master to guide and empower fully remote, globally distributed teams operating within a SAFe Agile Release Train. In this role, you’ll support TJX’s Global Compliance, Corporate Responsibility & Sustainability ART, enabling delivery across a diverse ecosystem of on‑prem and cloud‑based solutions, including ServiceNow Scoped Applications, Workiva, Watershed, HighQ, and PaperVision. You’ll play a critical role in coaching teams on Agile practices, driving continuous improvement, and ensuring meaningful business value is delivered sprint after sprint. This is an exciting opportunity to deepen your expertise in Agile leadership while influencing high‑impact initiatives across all geographies.As a servant leader on the Scrum team, you are responsible for educating and coaching the team on Agile processes while leading toward predictable and sustainable delivery. The Scrum Master is also responsible for serving the team through impediment removals while fostering an environment of continuous improvement toward building a high performing team. The Scrum Master must demonstrate an advanced knowledge of SAFe, Scrum, Kanban, and XP principles.Why Work With Us?<ul><li>We value integrity, respect, and teamwork, encouraging a unique and inclusive culture</li><li>Immediate access to our Group Benefits package, including a Health Care Spending Account, Associate & Family Assistance Program, and various well-being resources</li><li>Management Incentive Plan along with a robust Retirement Savings Program</li><li>A competitive vacation package, paired with a Vacation Trade Program that allows you to opt in for an extra week</li><li>Enjoy Associate discounts at our stores, available to you and eligible family members</li><li>Comprehensive training and development resources designed to help you learn, grow, and succeed</li><li>Exciting career paths with growth opportunities and tuition reimbursement to support your career progression</li></ul>What You’ll Do:<ul><li>Drive delivery across multiple scrum teams</li><li>Support team impediment removal and dependency tracking</li><li>Facilitate Agile team ceremonies, including daily standups, reviews, and retrospectives</li><li>Ensure team agreements are in place and coach adherence to SAFe/Agile practices</li><li>Drive iteration commitments and plan for delivering business value</li><li>Collaborate with other Scrum Masters across the ART as necessary, e.g., Scrum of Scrums</li><li>Coordinate with other teams as necessary, such as Shared Services or DevOps teams</li><li>Partner with the Product Owner to ensure product backlog items are refined, prioritized, and scheduled</li><li>Drive estimating activities within the team</li><li>Facilitate capacity planning and release planning</li><li>Track and share metrics to measure team progress and achieve baseline KPIs</li><li>Identify areas for improvement</li><li>Validate time tracking</li><li>Track team objectives using appropriate Agile tools/applications</li><li>Protect the team from external interference</li><li>Support ART Readiness/Preparations</li><li>Consistently demonstrate the ability to manage moderately complex work through their teams</li><li>Influence work and process outside of the ART as needed</li></ul>About You:<ul><li>Bachelor’s Degree or equivalent engineering skillset, training, or technical work experience (required)</li><li>5-8 years of experience as a scrum master</li><li>Strong understanding of Agile methodologies and SAFe framework</li></ul><ul><li>A mindset for continuous process improvement, driven by a focus on delivering value through efficiency with excellent facilitation, coaching, and mentoring skills</li></ul><ul><li>Ability to influence effectively with and without formal authority</li><li>Excellent verbal and written communication skills, knowing your audience</li><li>Proven success working a highly collaborative, matrix environment, with a track record of measurable business impact</li><li>Experience working in hybrid scrum and waterfall environments</li><li>Capability to demonstrate critical thinking and proven track record of positive change</li></ul><ul><li>Solid understanding of agile methodology, scrum, SAFe, and agile tools (JIRA, Confluence)</li><li>Ability to work collaboratively with distributed team members</li></ul>Preferred Qualifications:<ul><li>Experience with Agile tools and applications</li><li>Certifications in Agile and Project Management (SAFe, PMI-ACP, PMP)</li></ul>If you’re ready to bring your energy and passion, we’d love to hear from you. Join us and be part of a place where every day is a chance to make a difference. Additional Information: Candidates aged 18 and over will be required to undergo a criminal record check as part of the hiring process. This job posting is for an existing position vacancy within our organization.TJX Canada uses artificial intelligence (AI) to assist in screening and assessing applicants for this position.Internal TJX Associates must submit their applications via the Jobs Hub in Workday. Direct applications to this job posting will not be accepted.Address:60 Standish CourtLocation:CAN Home Office Mississauga ONSalary Range: $ 105,152.20-$155,152.20 /year *This represents the expected hiring range and may not represent the full pay range for the position. The salary offered may be higher than the posted range depending on several factors such as relevant skills, qualifications, and experience.

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...