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Senior ServiceNow Developer

June 15, 2026

About VivSoft VivSoft is a mission-driven technology company specializing in Cloud, DevSecOps, Artificial Intelligence, and Digital Experience. We are a diverse team of innovators focused on creating open, scalable, and automated solutions that drive digital transformation in federal space. Our work culture fosters collaboration, creativity, and continuous learning. Job Summary: We are seeking a highly skilled Senior ServiceNow Developer to join our team and support mission-critical federal projects. The ideal candidate will have extensive experience in ServiceNow development, portal customization, and software engineering. This role requires strong technical expertise, the ability to work independently, and a commitment to delivering high-quality solutions in a fast-paced environment. Key Responsibilities:<ul><li style="margin-left:8px;">Configure, customize, and implement ServiceNow applications using App Engine to meet specific business requirements. </li><li style="margin-left:8px;">Develop and maintain advanced scripts, business rules, and client scripts. </li><li style="margin-left:8px;">Design and support data migration activities from legacy systems to ServiceNow, ensuring accuracy and consistency. </li><li style="margin-left:8px;">Conduct thorough testing of ServiceNow configurations to validate functionality, data integrity, and user experience. </li><li style="margin-left:8px;">Troubleshoot and resolve technical issues related to ServiceNow implementations. </li><li style="margin-left:8px;">Collaborate with cross-functional teams and stakeholders to gather requirements and deliver solutions. </li><li style="margin-left:8px;">Work within Agile Scrum teams to ensure timely delivery of features and enhancements.</li></ul>Required Qualifications:<ul><li style="margin-left:8px;">Must be able to obtain DHS Public Trust</li><li style="margin-left:8px;">6+ years of software development experience </li><li style="margin-left:8px;">3+ years of experience implementing ServiceNow solutions </li><li style="margin-left:8px;">1+ year of experience with ServiceNow portal customization </li><li style="margin-left:8px;">ServiceNow Certified System Administrator certification </li><li style="margin-left:8px;">Strong knowledge of ServiceNow App Engine for configuration and customization </li><li style="margin-left:8px;">Ability to develop and maintain advanced scripts, business rules, and client scripts </li><li style="margin-left:8px;">Experience supporting data migration from legacy systems to ServiceNow </li><li style="margin-left:8px;">Familiarity with Agile methodology and experience working on Scrum teams </li><li style="margin-left:8px;">Strong verbal and written communication skills </li><li style="margin-left:8px;">Ability to work autonomously with minimal oversight</li></ul>Preferred Skills:<ul><li style="margin-left:8px;">3+ years of portal customization experience </li><li style="margin-left:8px;">Experience with Agile Scrum methodology</li></ul>Benefits:<ul><li>Comprehensive Medical, Dental, and Visions Plans</li><li>Life Insurance</li><li>Paid Time Off (Flexible/Combined PTO, Bereavement Leave, 11 Company Paid Holidays)</li><li>401K Retirement Plan with employer match</li><li>Professional Development Training Reimbursement</li><li>Flexible/remote work schedule.</li></ul>

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...