Senior Engineering Manager

<h1 style="text-align:center;"><strong><span style="font-size:14px;"><span style="font-family:Arial, Helvetica, sans-serif;">Senior Engineering Manager</span></span></strong></h1><h3></h3><p><span style="font-size:14px;"><span style="font-family:Arial, Helvetica, sans-serif;">uShip is hiring a Senior Engineering Manager to lead critical engineering teams across our marketplace platform. This role owns the delivery, technical quality, operational health, and talent development of multiple  engineering teams in  a medium-sized product/platform area. </span></span></p><p><span style="font-size:14px;"><span style="font-family:Arial, Helvetica, sans-serif;">You will oversee a large portion of the SDLC, collaborating closely with product, design, architecture, and data architecture.  You will report to the VP of Engineering, Product and Design. As an engineering manager, you are responsible for crisp roadmap execution, health of the technology platform, and the hiring, growth, and retention of engineering talent. </span></span></p><p><span style="font-size:14px;"><span style="font-family:Arial, Helvetica, sans-serif;">Your focus is mentoring and coaching teams, ensuring alignment with the product org, and maintaining excellent communication with stakeholders. Beyond people and product delivery, you will play a key role in transforming and modernizing our platform, championing product innovation, and guiding greenfield development to help the company grow and scale the next generation of uShip.</span></span></p><h3><br><span style="font-size:14px;"><span style="font-family:Arial, Helvetica, sans-serif;"><strong>Responsibilities</strong></span></span></h3><ul><li><span style="font-size:14px;"><span style="font-family:Arial, Helvetica, sans-serif;">Lead 2+ engineering teams or one medium engineering area, setting direction across delivery, technical execution, team health, and operational excellence.</span></span></li><li><span style="font-size:14px;"><span style="font-family:Arial, Helvetica, sans-serif;">Partner with Product, Design, Data, Security, IT, and business stakeholders to shape 6–12 month plans that balance customer impact, business priorities, reliability, security, and performance.</span></span></li><li><span style="font-size:14px;"><span style="font-family:Arial, Helvetica, sans-serif;">Actively champion product innovation and guide greenfield development work, enabling teams to build new capabilities.</span></span></li><li><span style="font-size:14px;"><span style="font-family:Arial, Helvetica, sans-serif;">Set a high technical bar without being the primary implementer. Review major designs, ask strong tradeoff questions, and ensure teams make sound decisions around scalability, simplicity, maintainability, security, observability, and cost.</span></span></li><li><span style="font-size:14px;"><span style="font-family:Arial, Helvetica, sans-serif;">Develop engineering leaders and managers to decentralize decision-making, ensuring teams are empowered to consistently make high-quality technical and product choices.</span></span></li><li><span style="font-size:14px;"><span style="font-family:Arial, Helvetica, sans-serif;">Drive predictable execution across teams by clarifying ownership, milestones, dependencies, risks, and decision points.</span></span></li><li><span style="font-size:14px;"><span style="font-family:Arial, Helvetica, sans-serif;">Improve engineering practices across code review, testing, CI/CD, documentation, production readiness, incident response, and post-incident follow-through.</span></span></li><li><span style="font-size:14px;"><span style="font-family:Arial, Helvetica, sans-serif;">Build healthy, high-accountability teams through hiring, coaching, performance management, retention, and clear expectations.</span></span></li></ul><h3><br><span style="font-size:14px;"><span style="font-family:Arial, Helvetica, sans-serif;"><strong>Qualifications</strong></span></span></h3><ul><li><span style="font-size:14px;"><span style="font-family:Arial, Helvetica, sans-serif;">10+ years of professional software engineering experience, including strong exposure to architecture, system design, reliability, security, and production operations.</span></span></li><li><span style="font-size:14px;"><span style="font-family:Arial, Helvetica, sans-serif;">5+ years managing engineering teams, managers, senior engineers, or technical leads.</span></span></li><li><span style="font-size:14px;"><span style="font-family:Arial, Helvetica, sans-serif;">Experience leading multiple teams or a medium-sized engineering area through complex product, platform, infrastructure, or modernization work.</span></span></li><li><span style="font-size:14px;"><span style="font-family:Arial, Helvetica, sans-serif;">Experience implementing and scaling responsible AI Tool usage throughout the Software Development Life Cycle. </span></span></li><li><span style="font-size:14px;"><span style="font-family:Arial, Helvetica, sans-serif;">Strong technical judgment across distributed systems, APIs, cloud infrastructure, CI/CD, testing, observability, incident management, and secure software delivery.</span></span></li><li><span style="font-size:14px;"><span style="font-family:Arial, Helvetica, sans-serif;">Proven ability to partner with Product and Design to shape roadmaps, manage scope, and connect engineering work to customer and business outcomes.</span></span></li><li><span style="font-size:14px;"><span style="font-family:Arial, Helvetica, sans-serif;">Experience hiring, coaching, developing, and performance-managing engineering talent.</span></span></li><li><span style="font-size:14px;"><span style="font-family:Arial, Helvetica, sans-serif;">Excellent written and verbal communication skills, including the ability to explain technical tradeoffs to technical and non-technical audiences.</span></span></li></ul><h3><br><span style="font-size:14px;"><span style="font-family:Arial, Helvetica, sans-serif;"><strong>Ideal Qualifications</strong></span></span></h3><ul><li><span style="font-size:14px;"><span style="font-family:Arial, Helvetica, sans-serif;">Experience with AWS, Terraform or Infrastructure as Code, GitHub Actions, containerized workloads, Kubernetes/EKS/ECS, serverless architectures, and observability platforms and standards such as CloudWatch, Datadog, Open Telemetry, or Prometheus.</span></span></li><li><span style="font-size:14px;"><span style="font-family:Arial, Helvetica, sans-serif;">Experience leading rearchitecture, cloud migration, front-end modernization, or platform consolidation work.</span></span></li><li><span style="font-size:14px;"><span style="font-family:Arial, Helvetica, sans-serif;">Familiarity with marketplace, logistics, payments, identity, e-commerce, or other operationally complex product domains.</span></span></li><li><span style="font-size:14px;"><span style="font-family:Arial, Helvetica, sans-serif;">Experience with third-party integrations or platforms such as Stripe, Okta, Cloudflare, MongoDB, Project44, or similar technologies.</span></span></li><li><span style="font-size:14px;"><span style="font-family:Arial, Helvetica, sans-serif;">Experience improving engineering operating models, including planning cadence, delivery metrics, SLOs, incident response, quality gates, and production-readiness standards.</span></span></li><li><span style="font-size:14px;"><span style="font-family:Arial, Helvetica, sans-serif;">Track record of developing managers, Staff+ engineers, and technical leaders into broader-scope roles.</span></span></li><li><span style="font-size:14px;"><span style="font-family:Arial, Helvetica, sans-serif;">Experience balancing product delivery, technical debt, reliability, security, cost, and team health across a 6–12 month horizon.</span></span></li></ul> <p><span style="font-size:14px;"><span style="font-family:Arial, Helvetica, sans-serif;"><strong>Location: </strong> FULLY REMOTE or HYBRID optional team environment if local (HQ Austin, TX 78701)</span></span></p><p><span style="font-size:14px;"><span style="font-family:Arial, Helvetica, sans-serif;"><strong>Salary: </strong> $195,000 - $205,000 base salary </span></span><br><br><span style="font-size:12px;"><span style="font-family:Arial, Helvetica, sans-serif;">  *We are unable to employ remote workers in New York City, Massachusetts, Montana, Hawaii, Alaska, California, or any location outside the U.S.<br>  *We are unable to consider candidates requiring visa sponsorship or transfer, including OPT and H-1B, now or in the future.<br> *We are not accepting applications from agencies or independent contractors at this time.</span></span></p><p><span style="\"font-family:Arial,Helvetica,sans-serif\""><span style="\"font-size:14px\""><strong>Why uShip?</strong></span></span></p> <p><span style="\"font-family:Arial,Helvetica,sans-serif\""><span style="\"font-size:14px\"">uShip offers big-company benefits in a small-sized company because we really value and are committed to our people. There are even some extras that will surprise you.</span></span></p> <ul> <li><span style="\"font-family:Arial,Helvetica,sans-serif\""><span style="\"font-size:14px\"">Remote or hybrid work options</span></span></li> <li><span style="\"font-family:Arial,Helvetica,sans-serif\""><span style="\"font-size:14px\"">Monthly Wellness Reimbursements</span></span></li> <li><span style="\"font-family:Arial,Helvetica,sans-serif\""><span style="\"font-size:14px\"">Home office Reimbursements</span></span></li> <li><span style="\"font-family:Arial,Helvetica,sans-serif\""><span style="\"font-size:14px\"">Company paid meal delivery pass</span></span></li> <li><span style="\"font-family:Arial,Helvetica,sans-serif\""><span style="\"font-size:14px\"">100% Paid Health and Dental available</span></span></li> <li><span style="\"font-family:Arial,Helvetica,sans-serif\""><span style="\"font-size:14px\"">401(k) matching, no vesting</span></span></li> <li><span style="\"font-family:Arial,Helvetica,sans-serif\""><span style="\"font-size:14px\"">Stock Options</span></span></li> <li><span style="\"font-family:Arial,Helvetica,sans-serif\""><span style="\"font-size:14px\"">Pet Insurance</span></span></li> <li><span style="\"font-family:Arial,Helvetica,sans-serif\""><span style="\"font-size:14px\"">Dog-friendly downtown office</span></span></li> </ul> <p> </p> <p> </p> <p><span style="\"font-family:Arial,Helvetica,sans-serif\""><span style="\"font-size:14px\""><strong>Company Overview</strong></span></span></p> <p><span style="\"font-family:Arial,Helvetica,sans-serif\""><span style="\"font-size:14px\"">uShip is the world’s first and largest shipping marketplace, making it quicker, easier, and more affordable to ship large or bulky items. Consumers and businesses can compare and book bids from hundreds of thousands of customer-reviewed transportation service providers, ranging from independent owner-operators to the largest freight carriers and brokers. From cars to cranes and furniture to freight, our straightforward and transparent platform helps people, businesses, e-commerce sellers, and multinational logistics companies ship with greater speed and efficiency. Customers save money and service providers make money using their empty cargo space – everyone wins! </span></span></p> <p> </p> <p><span style="\"font-family:Arial,Helvetica,sans-serif\""><span style="\"font-size:14px\"">We welcome diversity in all its forms, and believe we’re better collaborators, strategizers, and thinkers because of it. uShip is an equal opportunity employer. We are inspired to find candidates who embody our Core Values. uShip prohibits discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion, sex, gender identity, age, parental status, national origin, disability, or veteran status. We celebrate our differences and are committed to creating an inclusive environment for all employees.</span></span></p>

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

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