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Salesforce Administrator - 100% Remote - Long Term Contract - (Client in Harrisburg, PA) - B4165B

June 13, 2026

Our direct client is looking for a Salesforce Administrator for a 100% Remote Long Term Contract in Harrisburg, PA

J0B DESCRIPTION:
- Serves as the agency''s senior Salesforce Platform Administrator responsible for the administration, configuration, support, and continuous improvement of the Salesforce platform.
- Acts as the primary liaison between business stakeholders and technical teams to translate business requirements into scalable Salesforce solutions using declarative platform capabilities and industry best practices.
- Provides user support, training, mentoring, and governance leadership while helping establish internal Salesforce expertise and reducing reliance on external vendors.
- Ensures the Salesforce environment remains secure, compliant, maintainable, and aligned with agency business objectives

KEY RESPONSIBILITIES:
- Administer and maintain the Salesforce platform, including user accounts, profiles, permission sets, role hierarchies, sharing rules, and security controls.
- Design, configure, and support Salesforce solutions using declarative tools such as Flows, validation rules, approval processes, record types, page layouts, and custom objects.
- Partner with business stakeholders to gather requirements, analyze business processes, and develop effective Salesforce solutions.
- Serve as a trusted advisor to program areas by identifying opportunities to improve business processes and increase platform adoption.
- Develop and maintain reports, dashboards, and analytics to support operational and executive decision-making.
- Manage data quality initiatives including data imports, exports, cleansing, deduplication, and migration activities.
- Coordinate and support Salesforce releases, testing activities, and deployment processes across development, testing, and production environments.
- Troubleshoot complex platform, configuration, security, and integration issues and coordinate resolution activities.
- Support integrations between Salesforce and internal or external systems using APIs and approved integration tools.
- Develop and maintain system documentation, configuration standards, operating procedures, and knowledge base materials.
- Deliver end-user training and provide ongoing support to business and technical staff.
- Mentor junior administrators and agency staff to build internal Salesforce administration and support capabilities.
- Assist in establishing Salesforce governance, security, change management, and platform support processes.
- Ensure compliance with Commonwealth security, accessibility, records management, and data governance requirements

REQUIRED EXPERIENCE:
- Experience managing Salesforce security, user provisioning, permission sets, profiles, and role hierarchies.
- Strong written and verbal communication skills with the ability to explain technical concepts to non-technical audiences.

PREFERRED QUALIFICATIONS:
- Salesforce Certified Administrator.
- Salesforce Advanced Administrator Certification.
- Salesforce Platform App Builder Certification.
- Salesforce Business Analyst Certification.
- Salesforce Platform Developer I Certification.
- Experience with Salesforce Industries (Vlocity), OmniStudio, DataRaptors, Integration Procedures, and FlexCards.
- Experience supporting Salesforce implementations, migrations, or large-scale platform modernization efforts.
- Experience with Experience Cloud, Service Cloud, Public Sector Solutions, or Government Cloud implementations.
- Experience with Copado, Git, DevOps, CI/CD, and source control practices.
- Experience developing Salesforce Flows and low-code automation solutions.
- Working knowledge of Apex, Lightning Web Components (LWC), APIs, and integration patterns.
- Experience establishing governance frameworks, support models, and administrative standards for Salesforce environments.
- Experience training, mentoring, or leading other Salesforce administrators and support staff.
- Experience supporting enterprise systems within government, public sector, healthcare, or other highly regulated environments.

SKILL MATRIX:
- Professional experience administering, configuring, supporting or developing enterprise applications - Required
- Hands-on Salesforce admin experience in a complex enterprise environment - Required
- Experience configuring Salesforce using declarative platform capabilities - Required
- Experience gathering business requirements and translating them into technical solutions - Required
- Experience working directly with business stakeholders, conducting requirements sessions, and providing customer-facing support - Required
- Experience supporting data migration, data quality, and system integration activities - Required
- Experience participating in software testing, release management, and deployment processes - Required
- Experience developing end-user training materials and providing user support - Required
- Relevant Salesforce Certification (Certified Admin, Advanced Admin, Platform App Builder, BA, Platform Developer I, etc.) - Strong Plus to have

Question 1: Position is full-time at 37.5 hours per week, do you accept?
Question 2: Position will be fully remote to start, but candidates must reside within 2 hours of Harrisburg region. Are you fine with this?

Location: 100% Remote, Harrisburg, PA
Type: Long Term Contract

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...