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Senior Software Engineer

June 27, 2026

About the Role: Loop is looking for a Senior Software Engineer to take meaningful ownership of complex, cross-functional work, from architecture and design through production. You'll build scalable solutions, influence technical direction, and make the engineers around you better. AI at Loop Engineering: Engineering at Loop is AI-first, not aspirationally, but operationally. Every engineer is provisioned with Claude Code and Cursor, and we expect AI agents to be your default starting point before you open a file. The role has shifted: you are not primarily a writer of code. You are the judgment layer, the person who determines what should be built, validates that what was built is correct, and owns the outcome in production. At the senior level, that judgment extends beyond your own work to the systems, standards, and people around you. You're not just using AI well — you're helping your team develop the habits and instincts to use it well too. Our Blended Work Environment: We work from our HQ in Columbus, OH, and are distributed throughout the United States, select Canadian provinces, United Kingdom, and Australia. For this position, we're open to Columbus, OH; Boston, MA; Chicago, IL; Austin, TX; Los Angeles, CA; or fully remote. Our Tech Stack: PHP/Laravel, Vue.js, MySQL, DynamoDB, Kubernetes, AWS, Serverless. Our hiring process is tech-stack agnostic. What You'll Do:<div> <ul> <li style="color: #000000;">Design and implement complex, high-quality features across the full stack: backend services, APIs, lambdas, and frontend. Translate ambiguous requirements into clear technical designs and own the trade-offs. </li> <li style="color: #000000;">Start with the agent, not the editor. Invest time in planning and intent articulation. The quality of your prompt is the quality of your output. </li> <li style="color: #000000;">Review AI-generated code with the same rigor you'd apply to any code. Plausible is not the same as correct. At this level, you're also setting the standard for how your team does this. </li> <li style="color: #000000;">Set the standard for AI-assisted code review on your team. Model what good verification looks like, not just for your own PRs, but in how you give feedback on others' AI-generated work. </li> <li style="color: #000000;">Lead small to medium-sized technical initiatives: provide direction, surface dependencies early, and keep stakeholders informed without being asked. </li> <li style="color: #000000;">Mentor and develop more junior engineers through code review, pairing, and direct feedback. Making the people around you better is part of the job, not a bonus. </li> <li style="color: #000000;">Make reversible decisions fast and flag the irreversible ones early. Operational trust means others can plan around your delivery. </li> <li style="color: #000000;">Make the system around you more effective, not just your own output. Propose improvements to code quality, processes, and team norms, and follow through on them.</li> </ul> </div> Your Experience:<div> <ul> <li style="color: #000000;">5+ years building web applications, backend services, and APIs. Strong PHP/Laravel experience preferred.</li> <li style="color: #000000;">You use AI agents as your default starting point and can describe your actual workflow: how you plan, prompt, evaluate output, and decide where to spend your review time. You own what ships, regardless of how it was generated.</li> <li style="color: #000000;">You have a point of view on where AI helps and where it gets engineers into trouble, and you actively help your team navigate that line.</li> <li style="color: #000000;">You track how your code behaves in production, not because someone asks you to, but because you own the outcome. You've caught regressions before support tickets did.</li> <li style="color: #000000;">You can evaluate architectural trade-offs and make defensible decisions, not just implement what you're handed.</li> <li style="color: #000000;">You have examples of leading technical initiatives, mentoring engineers, and driving cross-functional alignment.</li> <li style="color: #000000;">You operate with intensity and hold a high bar for your own work and for the people around you. You give direct feedback, ask for help early, and respond to setbacks with ownership rather than withdrawal.</li> <li style="color: #000000;">You've worked closely with product managers and design teams, and you've had the hard conversations with peers, stakeholders, or leaders, with directness and care.</li> </ul> </div> <div>$155,000 - $195,000 a year</div><div> We know that making decisions about your career and compensation is a huge deal. Because of that, we’re incredibly thoughtful about our compensation strategy. We want you to feel safe and excited, but also comfortable with the compensation package of a startup. We’ve outlined some important information for you here, but please know there’s a lot more to compensation than we can cover in this job posting. The posted salary range is the base salary for this opportunity. The salary range is subject to change, and may be adjusted in the future. The actual annual salary paid for this position will be based on several factors, including, but not limited to: your prior experience and skills related to the position, geographic location, company needs, current market demands, and your total compensation goals. Great humans deserve great benefits. At Loop, you’ll be eligible for benefits such as: medical, dental, and vision insurance, flexible PTO, company holidays, sick & safe leave, parental leave, 401k, monthly wellness benefit, home workstation benefit, phone/internet benefit, and equity. </div> #LI-ST1 Loop Story Commerce should feel effortless. Every product adored, every order perfect, every customer loyal for life. But reality is messier: operations get tangled, margins grow thin, and trust is fragile. That’s where Loop steps in. We create confidence where commerce fails. We started by fixing returns and exchanges. Today, we’re building a connected commerce operations suite — powering everything from order tracking to fraud prevention, with hundreds of innovations in between. Grounded in data and insight, our platform helps merchants make smarter decisions with every transaction. Over 5,000 of the world’s most loved brands trust Loop to turn cost centers into growth engines. Our mission is simple: protect margins, delight customers, and help merchants build businesses that last. Life at Loop is rooted in our core values. We balance high empathy with high standards, knowing that work is better when we can show up authentically and resilience is built by facing challenges head-on. We expect you’ll grow quickly, learning skills that last far beyond your time here. Loop is a formative chapter in your career — a chance to shape the future of commerce and to leave better than when you arrived. Learn more about us here: <a class="postings-link" href="https://loopreturns.com/careers">https://loopreturns.com/careers</a>. You can review our privacy notice <a class="postings-link" href="https://drive.google.com/file/d/1hlgysomxuiH93NXYC33Q5wTj8rQ_q7A9/view">here</a>.

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...