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Senior Performance Tester - Remote United States

June 27, 2026

Working for a company like Smile Digital Health means supporting our mandate for #BetterGlobalHealth. We strive towards this goal every day, and the results can be seen in the impact of our innovative health data platform and data management solutions, which are used in over 20 countries. We were #19 on Deloitte's Technology Fast 50 Ranking for 2024! Smile Digital Health makes it easy for healthcare stakeholders to collect and exchange data with our leading FHIR-based data liberation platform. At its heart, the Smile platform enables people and organizations to better manage healthcare data. We help generate and liberate structured healthcare data to ensure effective delivery across care teams and health systems bringing #BetterGlobalHealth to patients everyday! Apply today and find plenty of reasons to SMILE! As a Senior Performance Tester you will be responsible for the design, development and execution of performance test plans to ensure the scalability, responsiveness and reliability of our software systems. You will be working closely with stakeholders, development and infrastructure teams to identify project performance requirements, test data and environment considerations. You will also be responsible for successful execution of performance test scenarios, result data and metrics analyses and compilation of test reports. Responsibilities:<ul> <li>Perform stress, load, regression, and performance testing to validate production readiness of software applications and infrastructure for stability and performance</li> <li>Model performance scenarios, perform initial analysis and identify potential system and resources bottlenecks. </li> <li>Communicate and collaborate with cross-functional teams to ensure testing requirements are identified and included in the test plan and ensure the delivered solutions are coherent, consistent and complete.</li> <li>Design, develop, and execute performance test plans on multiple projects, through analysis of requirements, documenting results and working with teammates to identify root causes. </li> <li>Analyze NFRs and identify best suited test strategy/approach.</li> <li>Collect, analyze, and report performance testing results to cross-functional teams. </li> <li>Understand the highly technical features and functionality of Smile Digital Health’s products in detail in order to plan for testing and other QA activities. </li> <li>Reviews the performance test scripts to ensure compliance with standards.</li> <li>Provide recommendations to improve product performance and scalability. </li> <li>Design, implement and maintain performance test frameworks</li> <li>Use Jmeter (or other similar tools) to design and execute load and performance tests against API and Web applications.</li> <li>Design and execute daily load benchmarks as well as larger, system level tests</li> <li>Accountable for ensuring that all working hours are accurately reported in Netsuite on a daily or weekly basis, that the majority of (if not all) hours are tracked as billable and that the project management tool in Netsuite is properly and fully utilized. </li> <li>Tracking and reporting of billable hours is a critical aspect of project management and delivery to our customers and this is a major area of accountability.</li> </ul> <div> </div> <div> </div> Requirements:<ul> <li>5+ years experience in Performance Testing. </li> <li>Experience with Service Virtualization and Performance test data management tools.</li> <li>Experience with application monitoring, alerting and log tracing tools.</li> <li>Hands-on experience with SQL Server/Azure SQL databases</li> <li>Excellent technical documentation skills.</li> <li>Good understanding of SDLC methodologies and Agile project experience.</li> <li>Experience with MS Azure or one of other major public cloud vendors, highly preferred.</li> <li>Working knowledge of Kubernetes, Azure CLI, distributed JMeter execution, OAuth 2.0 API Authorization and Linux bash, highly preferred. </li> <li>Degree in Information Technology, Computer Science or other relevant work experience</li> </ul> <div> </div> Some of the benefits we offer:* Remote Work Environment* Flexible Time Away From Work Policy including PTO, Personal and Sick Days* Competitive Salary and Health/Medical Benefits* RRSP/TFSA/401K Employee Contribution* Life and Disability* Employee Assistance Program* FHIR Study Program and Skillsoft Learning* Super HAPI Fun Club Smile's core values include respect, inclusion, embracing our differences, and celebrating shared values because our people are the foundation of our success. We are big on creating a sense of belonging and empowering each other to bring our authentic selves to work. We are dedicated to fostering a workplace that values diversity, equity, and inclusion. We welcome and encourage candidates of all backgrounds to apply. Candidates are encouraged to inform us if they wish to discuss or require accommodations during interviews or while working at Smile.

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...