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Quality Specialist (Permanent work from home)

June 15, 2026

Hi there! Thanks for stopping by 👋
Are you actively looking for a new opportunity? Or just checking the market? Well… you might just be in the right place!
We have bike enthusiasts, foodies, video game heroes, dog and cat lovers, movie buffs, musicians, and every variety of people. Lightspeed was founded on the principles of diversity and inclusion and our daily practices and interactions reflect this commitment everyday. Wherever you look, you will find a friend in Lightspeed. If you’re keen to join, we’re looking for a Quality Specialist (Permanent work from home) to join our team in Manila.
As an experienced quality contributor, you will play a key role in ensuring the quality and scalability of Lightspeed’s products within an agile team environment. With strong proficiency in bug tracking and quality management processes, you will act as a subject matter expert for your squad, leading testing efforts with minimal guidance and helping drive robust, high-quality product experiences as the platform continues to grow.

What you’ll be doing:
Take ownership of quality assurance within your squad, operating with minimal guidance and ensuring high testing standards.

Act as a subject matter expert for your team’s domain, supporting regression testing and new feature development.

Guide testing activities and collaborate closely with Product Managers and Designers to ensure the right solutions are delivered.

Design and execute comprehensive test plans, including boundary and edge-case coverage.

Support other squads as needed by sharing knowledge and contributing as a secondary quality resource.

Identify and troubleshoot issues using testing and monitoring tools, providing actionable feedback to improve product quality.

Contribute to release planning by estimating testing timelines and feature readiness.

Partner with automation teams by identifying valuable test cases and workflows suitable for automation.

What you need to bring:
We're looking for a candidate who has experience with the following:
2–4 years of dedicated Software Quality Assurance experience.

Experience testing platforms such as Salesforce, Zendesk, and Intercom.

Proven experience as a quality contributor, with strong familiarity in bug tracking and management systems.

Strong ability to work effectively within agile, self-directed teams.

Experience testing high-availability web applications across test, staging, and production environments.

Understanding of system integration and contract testing, with exposure to API testing tools such as Postman.

Ability to independently manage daily QA priorities in coordination with the wider team.

Our hiring process is very straightforward. The whole process will be conducted at the comfort of your own home, through Zoom or Google Meet. No need to go through Manila's heavy traffic!

Be a changemaker
You’ll enjoy:
Genuine career opportunities in a company that’s creating new jobs every day;

Work in a team large enough for growth but lean enough to make a real impact;

Exposure to modern and proven technology;

Ability to work and grow in a truly flexible environment;

Opportunity to learn, expand your skill set, forge wonderful relationships and make your mark within the diverse and inclusive Lightspeed culture, a true Canadian tech success story.

Plus benefits designed to keep you happy, healthy and fulfilled.
Market-leading salary package

Permanent work from home setup

Coworking space available, if needed

We follow the PH holidays!

Benefits you can enjoy from day one:
HMO for you and your 2 dependents (Maxicare)

15 Vacation leaves

10 Sick leaves

Government Mandated Benefits

Food Allowance of 1000PHP per month

Work from Home Allowance of 1000PHP per month

Health and wellness benefit of 7500PHP per year

Free access to Mental Health support and coaching services

Opportunity to grow your career in a company that values internal mobility

Exciting online and in-person events hosted regularly by our Manila Culture Club

Not yet convinced?
For honest reviews left by real people, you can check our Glassdoor page. To know more about Lightspeed, you can check our website, LinkedIn, and Youtube pages. We’re an open book!
We know that people are more than what’s on their CV. If you’re unsure that you have the right profile for the role... hit the ‘Apply’ button and give it a try!
We partner with Inform Group to employ our Lightspeed workforce in the Philippines. Inform Group hosts Lightspeed employees who enjoy the benefits of the Philippine labour code combined with the full career opportunities provided by Lightspeed.

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...